Return policy

Black Friday & Christmas:

Products purchased in December can be exchanged or returned until January 10, 2024.

Items bought on Black Friday can get a full refund within 14 days of receiving the product.

After the 14 days have expired, we do not refund the payment, but you can exchange the product and receive a voucher for our website until January 10, 2024.


If you want to exchange your product/s for another size, style, or color please place a new order and make a return of your product/s by our return section please click here.

Use your order number and email address to receive the return label.

The return label will be sent to your email. If you can’t find the email please check your spam filter or contact our support team.

When we receive your package in our warehouse the amount will be credited back to your account/card that is used to purchase the order. The amount will be credited within five workdays. It cost 4 EUR to use our return section, when returning items from Denmark. This amount will be deducted from the amount when we credit. If the items are returned outside of Denmark, the price is 7 EUR.


Items/products being returned must be returned in the same condition and quantity as it is received. In addition, the item must not be put in use and all original tags must be intact and in original packaging.


We offer a 14-day return policy on the delivered item/product from the day the purchased item has been picked up and delivered by the courier in question. 
This means that the return order must be given to the parcel shop no later than 14 days after it has been collected.

If an order is returned after this deadline, a gift card will be created on the order amount, minus the DKK 29/4 EUR return fee. 

If you are returning your product/order, make sure you get a receipt from the parcelshop when returning the parcel.
This is used if the package is unexpectedly lost.


Please contact us on if you have any questions.

Return address:
West Logistics
Michael Drewsens Vej 7
8270 Højbjerg